Pavlović, Marko, Radica R Bojičić, and Milijanka C Ratković. “Customer Satisfaction With Postal Services in Serbia”. Management:Journal of Sustainable Business and Management Solutions in Emerging Economies 23, no. 3 (March 6, 2018): 15–33. Accessed December 4, 2024. https://management.fon.bg.ac.rs/index.php/mng/article/view/191.