PAVLOVIĆ, Marko; BOJIČIĆ, Radica R; RATKOVIĆ, Milijanka C. Customer satisfaction with postal services in Serbia. Management:Journal of Sustainable Business and Management Solutions in Emerging Economies, [S. l.], v. 23, n. 3, p. 15–33, 2018. DOI: 10.7595/management.fon.2018.0005. Disponível em: https://management.fon.bg.ac.rs/index.php/mng/article/view/191. Acesso em: 16 jul. 2024.