Employee Satisfaction Survey in Function of Business Improvement

Blaženka Popović; Radojka Maletić; Tamara Paunović

doi:10.7595/management.fon.2015.0021

Blaženka Popović University of Belgrade, Faculty of Agriculture, Zemun
Radojka Maletić University of Belgrade, Faculty of Agriculture, Zemun
Tamara Paunović University of Belgrade, Faculty of Agriculture, Zemun

DOI: https://doi.org/10.7595/management.fon.2015.0021

Abstract

Encouraging work performance is a strategic and key task, reflected in employees’ motivation and creating conditions to express their creativity, as well as an adequate way of evaluating and rewarding work results. In the context of improving efficiency, an important precondition is continuous research and measuring employee satisfaction. The results of this research are directed primarily at desgning processes and activities, as well as defining short-term and long-term measures to improve satisfaction and motivation. This paper will analyze data on employee satisfaction, obtained by interviewing employees at the Faculty of Agriculture in Zemun. The purpose of this study is to identify the causes of employees’ job satisfaction/dissatisfaction, in order to take measures to improve employee satisfaction and to help improve business performance.

Author Biographies

Blaženka Popović, University of Belgrade, Faculty of Agriculture, Zemun

Associate Professor at the Department of Agricultural Economics, Faculty of Agriculture, University of Belgrade, Belgrade, Serbia, (main subjects: Resource management in agricultural enterprises, Management of occupational health and safety in agriculture, SMEs in agribusiness, Environmental management in agriculture, Planning in agribusiness).

Radojka Maletić, University of Belgrade, Faculty of Agriculture, Zemun

Full Professor at the Department of Agricultural Economics, Faculty of Agriculture,
University of Belgrade, Belgrade, Serbia, (main subjects: Statistic, Statistical Quality
Control).Her scientific activity is reflected in the area of statistical theory and the
applications of statistical methods in biotechnology, agricultural economy and medicine.

Tamara Paunović, University of Belgrade, Faculty of Agriculture, Zemun

Teaching Assistant at the Department of Agricultural Economics, Faculty of Agriculture, University of Belgrade, Belgrade, Serbia, (main subjects: Farm Management, Management of agricultural extension service and Planning in agribusiness).